CAN I PAUSE A MONTH?
You can use your Skip Next Renewal feature within your account to pause your subscription at any time for up to 1 month. Your next month will go back to automatic renewal. For example, if you would like to pause the service for February, please update your account before the 31st of January to pause for that month. Your subscription will automatically renew for February’s billing and package.
You can find the Skip Next Renewal feature after login in here under "Update Your Information" by clicking "Edit." On the next page, you'll find the "Skip Next Renewal" button on the top. After confirming, you'll see a date populated with the next charge date.
If you have any issues, just email firstname.lastname@example.org or chat us between the 16th & last day of the month, before 5 PM PST, and we will skip that requested month.